Shop CSGO Accounts safe on our website, We do refund or Replace if your order met with the following conditions. In case of conditions mentioned below, a return is possible. 1. Account is not used by you to play any casual or competitive matchmaking. 2. In order to achieve lower ranks, our boosters sometimes reduces their gameplay skills intentionally for which they may be kicked out of server and can get cool downs. Therefore, we try our best but it is possible that you can get an account with cool down. 3. You got another rank which is different from the one you ordered, contact us instantly without playing a single match with it. In case of such situation, we’ll refund or replace your order. 4. If your account doesn’t work then contact us.